The Good, the Bad and the Ugly…….in the ever-changing world, we rely more and more on electronic submission. This is true of our direct billing procedures, we do require the following paperwork.

We are pleased to offer direct billing for physiotherapy and massage therapy to a number of extended health carriers (see list below). Availability of this service depends on your carrier and/or plan. Please note that all treatment fees are the responsibility of the patient. If online direct billing is not available, you will be asked to pay for your visit up front and we will provide you with a receipt which you can submit to your extended health carrier for reimbursement. If your carrier pays you directly, payment is required prior to our office submitting the claim for you if this is available.

Paperwork Physioworks Airdrie

Benefit Assignment Form

This form must be filled out giving PhysioWorks permission to collect reimbursement on your behalf for the services provided.

Electronic Transmission

The Electronic Transmission Authorization and Consent form must be signed by the person who holds the insurance policy. For example – if it is through your spouse’s job and you (or your child coming for treatments) are covered as a dependent, your spouse must sign it and a copy provided to us before we can do any direct billing. If you have your own plan and have secondary coverage through your spouse, we need a copy for each plan.

Treatments for Car Accidents

Are your injuries related to a car accident? Please complete the AB-1 form and bring it to your first appointment if you have not yet submitted it to your insurance company.

No Printer?

If your benefits are under your spouse or parent, we will not be able to direct bill your insurance plan until the Electronic Transmission Authorization and Consent is signed by the policyholder.


Consent for Treatment & Release of Information

A link to complete the registration forms and consent will be sent to you by e-mail. Please ensure you complete these prior to your appointment.